About Merton Chamber of Commerce
Merton Chamber of Commerce is the largest area based Chamber of Commerce in London
With 600 members and over 3000 business customers our business is driven by customer needs and the desire to make Merton a great place to do business and to work.
Meet the Team
Meet our wonderful team members who help make Merton Chamber.
A saying that I strongly believe in is that an organisation is all about its people. These days we often get to know someone by email, without ever having met them. This page is designed to give you a small insight to our team.
In my day to day work as Chief Executive I am responsible for running and developing our increasingly diverse business. As a marketer I believe our success lies in placing the customer at the heart of our business and I welcome any feedback from you that will support us in our journey towards excellence.
Membership and Events Manager
I started working at Merton Chamber back in 2002 and am responsible for managing Chamber membership, managing our online marketing campaigns, and coordinating the Chamber’s events programme.
These activities provide me with a great overview of many of Merton Chambers’ services, and they have enabled me to grow the Chambers’ network across the borough. It is a great job, and I love the fact that I know so many businesses across the borough, and this means that I can help identify what support a business might need, and help point them in the right direction.
Accounts & Bookkeeping
My role at the Chamber is to manage all the Financial functions at Merton Chamber.
I joined the Chamber in 2009 as a contractor and am now a part-time employee. Over that time the Chamber has grown a lot in size and diversity of activities which provides plenty of challenges and interest. This has given me the opportunity to use my experience of developing reporting systems to provide useful Financial Information.
Business Engagement Manager
I joined Merton Chamber of Commerce in May 2012 as Business Engagement Manager. My primary role is facilitating stronger links between Merton businesses and the Community.
As a local resident, I’m aware of some of the fantastic support that businesses are already providing to the community and that there is an appetite to do more. I am keen to hear from businesses that are passionate about the community but feel there are barriers to them becoming more involved.
Membership and Events Administrator
I joined Merton chamber of commerce in December 2014 as an Apprentice. I provide support with Membership and Events. Merton Chamber has allowed me to be part of such wonderful and hard working team and business community. I have met quite a few local businesses and learnt many different things about businesses at networking events we hold. I am pleased to be part of Merton Chamber of Commerce and help them support Merton’s local business.
As a SFEDI accredited business consultant, I have extensive experience in the enterprise support sector having worked in supporting SME’s for over 13 years. I specialise in business planning, financial analysis and in developing viable financial proposals for presentation to potential lenders/investors. I have successfully assisted over 50 small business clients to raise finance in recent years to start or grow their business, totalling some £1.5m.
Most importantly, working with a client developing an effective business plan and follow up support greatly increases the chance of success and identifies whether the business is really viable and delivers what the owner wants from it both financially and non-financially.
I joined Merton Chamber of Commerce in September 2015 as a part-time Receptionist and Property Assistant for The Generator Business Centre. My day to day role includes providing a professional and customer focused service to tenants, businesses and visitors, as well as assisting with the overall running of the centre.
I enjoy being part of a friendly, hard working team and business community that supports local growing businesses and clients.
The Generator Business Centre and Merton Chamber of Commerce is an efficient place to work where businesses can thrive.
Receptionist at the Generator Business Centre
I joined Merton Chamber of Commerce in September 2015 as a part time receptionist at The Generator Business Centre. My role is to give help and support to both tenants and visitors in the day to day running of the centre, and also to support Clair in her role as centre manager. I very much enjoy being part of such a positive team and being able to provide good customer service to the businesses and to their clients.
Meet the Directors
Directors of Merton Chamber of Commerce
Victoria Nicol – Chair
Red Brick Creative Limited
London Borough of Merton (co-opted member)
Commonside Community Development Trust
CEO Delrose Earle Training
Finance and IT Manager, Royal Medical Benevolent Fund
Employment and Commercial Law Specialist
Crown Lane Studio
In memory of Reverend Dr Andrew Wakefield, Merton Chamber of Commerce Chair for over 20 years
“We are not just a Chamber of Commerce, but an enterprise agency as well. We therefore help people set up and develop their business. We are a member of Capital Enterprise, the membership body for providers of enterprise support services in London, and are affiliated with the London Chamber of Commerce, bringing members additional value through economic surveys and policy analysis, as well as priority access to LCCI Trade Missions and international trade events.” – Diana Sterck, Merton Chamber CEO.
As the largest area based Chamber of Commerce in London, we have a reputation for understanding business, and supporting sustainable business growth. As an SME ourselves, we understand your challenges. We have built our connections and knowledge over the past 25 years, and use our established marketing channels, and extensive business database to connect and raise the profile of our business members.
We are in business to help business. Call us on 020 8944 5501
We work in partnership with many local organizations to support our members to connect with services they offer, including training, apprenticeships and links with the Mayor of London and the Greater London Authority and other sub-regional partnerships.
In July 2014 we were selected to be one of two Chambers of Commerce in London to be affiliated with the London Chamber of Commerce. This brings huge added value to our members.
AGM and Accounts
Merton Chamber of Commerce is an independent company, led by a Board of Directors representing the local business community. Merton Chamber is independent of government, and accountable to its members who are businesses of all sizes and sectors in Merton and South London. Our AGM provides a unique networking opportunity to meet members and other businesses in the delightful setting of Cannizaro House.